Table of Contents

Purpose of this handbook

The "Information Handbook for Employment Insurance Board of Referees (PDF Version, 692 KB)" Information Handbook for Employment Insurance Board of Referees (PDF Version, 692 KB) is available in PDF format - the file can be opened with the freely available Acrobat Reader.

1. Canada Employment Insurance Commission
   
   
2. The Commission's legislative and administrative powers under the Employment Insurance Act and Regulations
   
   
3. Overview of the EI system
   
   
   • 3.1 Applying for Employment Insurance benefits
     
     
   • 3.2 The Commission's determination of eligibility for EI benefits
     
     
4. The EI appeal system
   
   
5. Appeals to the EI Board of Referees
   
   
   • 5.1 Delayed appeals to the EI Boards of Referees
     
     
6. Role of the EI Boards of Referees
   
   
7. Code of Values and Conduct for Employment Insurance Board of Referees
   
   
8. Service pledge
   
   
9. The hearing room
   
   
10. Adjourning the hearing
    
    
11. Attending the hearing
    
    
    • 11.1 Attendance of the claimant or employer
      
      
    • 11.2 Attendance of the Commission
      
      
    • 11.3 Board of Referees quorum
      
      
12. Telephone and video conference hearings
    
    
13. Conducting the hearing
    
    
14. Recording the hearing
    
    
15. Deliberations of the Board of Referees and decision writing
    
    
16. Implementing the Board's decision
    
    
17. Request for reconsideration and de novo hearings Request for reconsideration and hearings
    
    
    • 17.1 Request for reconsideration
      
      
    • 17.2 De novo hearings
      
      
18. Media access
    
    
19. Impact of the Canadian Charter of Rights and Freedoms
    
    
20. Appointments to EI Boards of Referees
    
    
21. Continuing eligibility as a Board member
    
    
22. Renewal
    
    
23. Conflict of interest
    
    
24. Protection of Personal Information
    
    
25. Security clearance
    
    
26. Training Program for EI Boards of Referees
    
    
27. Remuneration and allowances