Table of Contents

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Purpose of this handbook

The "Information Handbook for Employment Insurance Board of Referees (PDF Version, 692 KB)" Information Handbook for Employment Insurance Board of Referees (PDF Version, 692 KB) is available in PDF format - the file can be opened with the freely available Acrobat Reader.

  1. Canada Employment Insurance Commission

  2. The Commission's legislative and administrative powers under the Employment Insurance Act and Regulations

  3. Overview of the EI system

  4. The EI appeal system

  5. Appeals to the EI Board of Referees

  6. Role of the EI Boards of Referees

  7. Code of Values and Conduct for Employment Insurance Board of Referees

  8. Service pledge

  9. The hearing room

  10. Adjourning the hearing

  11. Attending the hearing

  12. Telephone and video conference hearings

  13. Conducting the hearing

  14. Recording the hearing

  15. Deliberations of the Board of Referees and decision writing

  16. Implementing the Board's decision

  17. Request for reconsideration and de novo hearings Request for reconsideration and hearings

  18. Media access

  19. Impact of the Canadian Charter of Rights and Freedoms

  20. Appointments to EI Boards of Referees

  21. Continuing eligibility as a Board member

  22. Renewal

  23. Conflict of interest

  24. Protection of Personal Information

  25. Security clearance

  26. Training Program for EI Boards of Referees

  27. Remuneration and allowances